Frameworks for Feedback

Clear and actionable feedback is essential for continuous improvement and professional learning. Tools like video help, because video is collaborative—it provides evidence and documentation that observers and teachers can see together. 

Our Best Foot Forward research revealed many benefits of video evaluation when substituted for live observation as part of both formal evaluation and informal feedback processes. Both administrators and teachers reported that video observations resulted in fairer, less adversarial conversations. Principals spent more time interacting with teachers around instruction and less time on paperwork. Plus, after this type of feedback, teachers were more likely to identify a specific change in their practice.

To get the most benefit from video, it’s important to establish feedback frameworks.

IMPORTANT FEEDBACK CONSIDERATIONS

Prepare and train observers on how to provide quality feedback with the use of video.

Provide a clear set of self-reflection feedback tools.

Select a rubric or platform with which to provide feedback.

Cultivate guidelines for effective feedback conversations.

Establish a protocol or routine to ensure that the feedback process is easily and continuously implemented.

RESOURCES

 

Frameworks for Feedback: Training

Dealing with Distractions While Using Video Models

Emily Doyle, Teachstone
Helpful tips for how to move through a coaching session while staying focused on the learning objective, such as basic strategies around how to keep the conversation productive, without falling into common pitfalls.

Guidelines for Providing Feedback

Jill Wood and David Allen, Kansas State University
Guidelines for providing effective coaching and feedback, including specific feedback scenarios and scripts that can be used before entering into real coaching situations.

Measuring Training Success

Best Foot Forward Toolkit, Center for Education Policy Research at Harvard University
A rubric to evaluate a school's overarching efficacy of technology training including teacher, coach and administrator responsibilities, which also outlines standards that schools can use to ensure a video coaching program is operating successfully.

School Video Coordinator Site Visit Protocol

Shelby County Schools
A protocol for building a relationship with a school’s video coordinator, outlining important questions that can be asked to gain a better understanding of how the coordinator has managed the implementation of video coaching in the school, as well as the administration’s management of the overall system.

Video Observation Training Sample

Best Foot Forward Toolkit, Center for Education Policy Research at Harvard University
A detailed outline of the classroom video observation training used in the Best Foot Forward project, in which teachers and principals used video as part of their teacher evaluation systems.

Feedback Instruments: For Teachers

Peer Feedback and Self-Assessment Rubric

SAAL Continual
A comprehensive resource outlining frameworks for peer feedback and self-assessment using video, and a rubric by which teachers can measure the effectiveness of their professional learning processes.

Process and Guidelines for Video Observation (with Administrator)

Michele Wilson-Manos, Poway Unified School District
Provides teachers and administrators with specified roles and responsibilities for carrying out coaching sessions, and offers suggestions to teachers for how to request and seek feedback on their practice.

Process and Guidelines for Video Observation (with Peer)

Michele Wilson-Manos, Poway Unified School District
Provides teachers and peers with specified roles and responsibilities for carrying out coaching sessions, and offers suggestions to teachers for how to request and seek feedback on their practice.

Video Self-Analysis Rubric

Best Foot Forward Toolkit, Center for Education Policy Research at Harvard University
A rubric for teachers to quickly assess whether they have filtered out noisy or distracting details, in order to focus on what matters and make the most of self-analysis.

Feedback Instruments: For Observers & Administrators

SAAL Video Analysis Template

SAAL Continua
A clear template for commentary on video observation. This resource provides a tool to help coaches and teachers identify what is happening in a video, make connections to teacher strategy and provide a placement along the SAAL Continua. The Template can be easily adapted to different contexts and objectives.

Post-Conference Quality Rubric

Minneapolis Public Schools
This rubric is designed to provide feedback to coaches after holding an instructional conference with a teacher. The components of the rubric help to lay out the areas in which coaches can provide feedback feedback as well elements which work to create an environment which helps teacher benefit from the observation process.

Process and Guidelines for Video Observation (with Administrator)

Michele Wilson-Manos, Poway Unified School District
Provides teachers and administrators with specified roles and responsibilities for carrying out coaching sessions, and offers suggestions to teachers for how to request and seek feedback on their practice.

Process and Guidelines for Video Observation (with Peer)

Michele Wilson-Manos, Poway Unified School District
Provides teachers and peers with specified roles and responsibilities for carrying out coaching sessions, and offers suggestions to teachers for how to request and seek feedback on their practice.

Standards of Effective Instruction (SOEI) Coaching Rubric

Minneapolis Public Schools
A rubric design from Minneapolis Public School’s Standards of Effective Instruction program. The standards are broken down into four domains; Planning and Preparation, Classroom Environment, Classroom Instruction and Professional Responsibilities. The resource provides a detailed breakdown of each domain and associated indicators, as well as leaves open multiple opportunities for integration of video coaching strategies.

Student Agency in Learning (SAIL) Framework

WestEd
A design process oriented around professional learning. The resource different components of each design component, including video observation, and how they work together to form a cohesive professional learning process.

Protocols: Facilitating Coaching Conversations

Coaching Conversation Planning Guide

Best Foot Forward Toolkit, Center for Education Policy Research at Harvard University
An outline of the structure and content for 60-minute coaching conversations between teachers and coaches, featuring a step-by-step framework for how a coach can prepare for a video-based coaching conversation and carry out a conversation aligned to a teacher’s learning goals.

Collaborative Coaching Log

MQI Coaching, Center for Education Policy Research at Harvard University
This resource provides a framework for thinking and structuring effective coaching conversations. Included are frameworks for both a introductory and progress conversations by which teachers and coaches will be able to target and address areas of growth.

Giving Effective Feedback Conversation Script

Uncommon Schools
A detailed coaching script that outlines a conversation around the teacher's goals, and includes potential framing text that a coach can use to encourage teachers to become more reflective around their own instruction.

Observation Cycle Record Checklist

Minneapolis Public Schools
A checklist for observers or instructional leads to ensure that the feedback given to teachers contains important components, and that tasks are set for the next observation or coaching cycle.

Post-Observation Conference Protocol

Minneapolis Public Schools
This resource can be used by observers or district heads as a protocol to outline the structure of the coaching process and the feedback given to teachers. The protocol includes the different steps central to the coaching process and identifies who is responsible for each element.

Sample Focus Group Script

Best Foot Forward Toolkit, Center for Education Policy Research at Harvard University
This resource features a customizable focus group script to learn more about the value of video observations from teachers. It can be used by both school leaders and researcher to gather more information around how teacher view their own professional learning and its intersection with video observation.

The First Coaching Conversation: A Script for MQI Coaching

Best Foot Forward Toolkit, Center for Education Policy Research at Harvard University
A document with a sample kick-off coaching script for an 45-min introductory meeting between a teacher and coach. The script is focused on relationship building to work as a team, clarifying the coaching cycle process and the coach’s role, and setting up goals and expectations for the work ahead.

Protocols: Feedback Models

Coaching with Video Vignettes

Best Foot Forward Toolkit, Center for Education Policy Research at Harvard University
This document details four coaching strategies using video clips (or vignettes) in a post-conference conversation. This document can be used by both teachers and coaches in order to better understand different methods by which professional learning can come from analyzing teacher video clips.

Instructional Feedback Guidebook

Insight Advance
This strategy guide provides instructional advice for how to deliver effective feedback to teachers. It centers around language and successful coaching strategies, but also speaks to how teachers can solicit feedback for themselves. The guide revolves around professional teacher professional learning, and is not exclusive to video feedback.

Observation Options Overview

Poway Unified School District
This resource provides three options for teacher coaching models with and without video, providing teachers options for how they might like to approach their own learning. The document similarly breaks down each component of how the observation will operate.

Post-Observation Conference Protocol

Minneapolis Public Schools
This resource can be used by observers or district heads as a protocol to outline the structure of the coaching process and the feedback given to teachers. The protocol includes the different steps central to the coaching process and identifies who is responsible for each element.

Process and Guidelines for Video Observation (with Administrator)

Michele Wilson-Manos, Poway Unified School District
Provides teachers and administrators with specified roles and responsibilities for carrying out coaching sessions, and offers suggestions to teachers for how to request and seek feedback on their practice.

Process and Guidelines for Video Observation (with Peer)

Michele Wilson-Manos, Poway Unified School District
Provides teachers and peers with specified roles and responsibilities for carrying out coaching sessions, and offers suggestions to teachers for how to request and seek feedback on their practice.

Teacher Learning Process Graphic

Poway Unified School District
A framework for academic year coaching and professional growth plan with roles and responsibilities for both teachers and administrators. Follows a sequence by which schools can carry out their own teacher professional learning practices in a constructive manner.

Teacher Rounds Process

Vivian Troen & Kitty Boles
A comprehensive background resource describing the Teacher Rounds observation process. This resource outlines Teaching Rounds practice and protocols, provides a step-by-step guide for how to implement a Teacher Rounds program, and how it can be aligned with existing professional learning standards.

Video Club Summaries

Best Foot Forward Toolkit, Center for Education Policy Research at Harvard University
A resource summarizing the research around teacher-led video clubs in schools. The findings highlight the specific ways in which video clubs can improve teacher professional practice and learning mindset.

Video Study Group Sample Meeting Agenda

SAAL Continua, West Ed
A sample meeting agenda for a teacher-led video study group, oriented around providing feedback around a teacher's personally identified learning goals, with supportive strategies peers can employ to keep conversations centered around the areas of growth.